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Empathy in Action
Finding the Right Problems to Solve
Picture this. You are called into a meeting, your boss mentions a business problem, gives you 5 minutes to process it, and then provides you with a possible solution. You speak
Empathy Map: A Tool to Uncover What REALLY Matters
Empathy is the key trait that helps us keep people at the center of everything we do. However, people are complex, and that makes it impossible to empathize at scale. Empathetic
Empathy at Work
What is a Growth Mindset and How Can You Develop One?
In 2006, psychologist and Stanford professor Carol Dweck published Mindset: The New Psychology of Success. In this book, Dweck made a single argument—that our failures and successes have nothing to do with how “naturally
7 Ways To Develop Your Empathy Skills
Businesses are surrounded by people – investors, customers, partners, stakeholders, and employees. This makes empathy a vital skill for success. Only when a business is aligned with the perspectives and needs
Experts Speak
Communicating Purpose with Empathy: What Businesses Can Learn from Movies
Businesses often fail to connect with their customers because of one reason: conflicting purposes. When the business purpose matches the customer purpose
7 Habits of Highly Empathetic People
Do know that many of the business honchos like Vijay Mallya and Subrata Roy who are on the run or facing trials
2020 Is Crushing It! Here is How.
You know this. We are in between a major health crisis across the world. Our lives have been turned upside down overnight.
Empathy: The Only Key to Customer Retention
Every customer we interact with has unique pain points, challenges and concerns. The key is to communicate with them on a level
This Weekend: Watch These 5 Movies with Your Kids
Good movies have the power to grip us and make us feel a range of emotions. Great movies, on the other hand,
What is Empathy? – And Why it Matters for your Business!
It’s 2020, and everyone is talking about empathy. There has been a resounding call for it in the way we do business,
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